This notice explains what personal information Pulse Pharmacy Ltd collects through this website, why we collect it, who we share it with and the choices you have. It covers the website only. Last updated 4 November 2026.
Who we are
The website is run by Pulse Pharmacy Ltd, a company registered in Scotland (company number SC358238), at 10 Newdyke Road, Kirkintilloch, Glasgow G66 2PX. We are the data controller for the information described here.
For any question about your information, email contact@pulsepharmacyltd.co.uk, call 0141 564 1211 or ask in the pharmacy.
Your health records
Prescriptions, consultations and other NHS or private services we provide in the pharmacy are not handled through this website. Your health records are kept under our patient privacy notice and the rules for NHS services in Scotland. Ask our team for a copy.
What we collect through the website
When you contact us
If you email or phone us after visiting the website, we use your name, contact details and what you tell us to reply and to help you. We keep emails for as long as we need them to deal with your request, and no longer than two years unless they form part of your care.
Visit statistics, only if you agree
If you accept statistics cookies, we use Google Analytics to count visits and see which pages people find useful. It records things like the pages you view, roughly where you are (town or region), the type of device and browser you use, and how you found us. It does not tell us who you are, and Google Analytics does not store your full IP address. This information is kept for no longer than 14 months. If you do not accept, Google Analytics does not load at all.
The map, only if you agree
The map showing where we are is provided by Google Maps. It only loads after you accept cookies, because Google can set its own cookies and receive your IP address when it shows the map. Google uses that information under its own privacy policy.
Server logs
Like every website, our server keeps a short record of each request it receives, including the IP address, the date and time, the page asked for and the browser used. We use these logs only to keep the website running safely and to deal with faults or attacks. They are deleted automatically after about six weeks.
Your cookie choice
We store a small cookie to remember whether you accepted or declined cookies, so we do not ask you on every page. Our cookie policy lists the cookies we use and lets you change your choice at any time.
Our legal reasons for using your information
- Your consent for Google Analytics and the Google map. You can withdraw it at any time through the cookie settings.
- Our legitimate interests for replying to your messages and for keeping server logs to protect the website.
Who we share it with
We never sell your information. We only share it with the companies that help us run the website:
- DigitalOcean, which hosts the website on a server in London.
- Google, for Google Analytics and Google Maps when you have agreed to them. Google may process this information outside the UK, under safeguards approved for UK data protection law.
- GM SEO Services, who build and look after the website for us and can see the server and website settings when fixing problems.
We may also share information if the law requires it, for example with the police or a regulator.
Your rights
Under UK data protection law you can ask us to:
- tell you what information we hold about you and give you a copy
- correct information that is wrong
- delete your information
- stop or limit how we use it
- move it to another organisation
To ask, email contact@pulsepharmacyltd.co.uk or speak to us in the pharmacy. We will reply within one month. There is no charge.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this notice
We will update this page if the website starts collecting anything new, for example when we add an online contact form. The date at the top shows when it last changed.